Team Hostings

Best Hosting with an SLA

Our pick of the best Hosting with an SLA, tested and ranked. See pricing, specs, what to look for and answers to common questions below.

Our top SLA pick is SiteGround — a 99.99% uptime commitment on Google Cloud with clear terms and strong support behind it. Below are our top five, ranked, with a side-by-side table, what to look for, and answers to common questions. See our full best hosting for enterprise guide or take the 60-second quiz.

What to look for in hosting with an SLA

The five things that make an SLA worth it.

The best hosting with an SLA, ranked

Chosen on uptime commitment, credits, support and value.

1Best overallOur score 9.6

SiteGround commits to 99.99% uptime on Google Cloud with account credit if it falls short, backed by the best support team we tested for a reliable enterprise site.

  • 99.99% uptime commitment
  • Account credit if missed
  • Award-winning 24/7 support
  • Renewal prices rise
  • Visit limits per plan
$3.95/mo 67% off (reg $11.95)
2Strong uptimeOur score 9.4

A2 Hosting backs a 99.9% uptime commitment with hosting credit, plus Turbo speed and NVMe storage, a strong pick for an enterprise team that needs reliability.

  • 99.9% uptime commitment
  • Hosting credit if missed
  • Turbo speed and NVMe
  • Top speed needs Turbo
  • Dashboard feels dated
$3.92/mo 51% off (reg $7.68)
3Best guaranteeOur score 9.2

DreamHost offers a 100% uptime commitment with a day of credit for each hour of downtime, one of the clearest guarantees here for an enterprise site.

  • 100% uptime commitment
  • Credit for each hour of downtime
  • 97-day money-back guarantee
  • No phone support
  • Slower average response
$2.59/mo 47% off (reg $5.50)
4Reliable optionOur score 9.0

Bluehost targets 99.9% uptime with a solid record and a guided dashboard, a dependable option for a smaller enterprise or department site.

  • 99.9% uptime target
  • Guided, simple dashboard
  • Built-in CDN and caching
  • No formal credit terms
  • Upsells at checkout
$2.95/mo 64% off (reg $7.99)
5Best valueOur score 8.8

Hostinger commits to 99.9% uptime with credit if it falls short, on low-cost plans with NVMe and LiteSpeed cache, strong value for a smaller enterprise project.

  • 99.9% uptime commitment
  • Credit if missed
  • Low running cost
  • No free migration
  • Support is chat only
$0.80/mo 90% off (reg $7.99)

Hosting with an SLA compared

Our top five at a glance.

HostOur scoreFromUptimeAvg. speedFree migrationMoney-back
SiteGround9.6$3.95/mo99.99%514 msYes30-day
A2 Hosting9.4$3.92/mo99.99%622 msYesAnytime
DreamHost9.2$2.59/mo99.95%854 msYes97-day
Bluehost9.0$2.95/mo99.95%578 msYes30-day
Hostinger8.8$0.80/mo99.98%379 msNo30-day

Hosting with an SLA FAQ

What is a hosting SLA?
A service level agreement is the host's commitment to a level of uptime and support, often with account credit if it falls short. It sets out what reliability an enterprise site can expect.
What uptime should an enterprise SLA guarantee?
Aim for at least 99.9%, which allows under nine hours of downtime a year, or 99.99% for a demanding site. DreamHost even commits to 100% uptime with credit for any downtime.
Do these hosts pay out if they miss the SLA?
Yes. SiteGround, A2 Hosting, Hostinger and DreamHost all offer account or hosting credit when they miss their uptime commitment. Check each host's terms for how to claim.
Is a higher uptime figure always better?
A higher figure means less allowed downtime, but the real track record and support response matter too. A 99.99% SLA with a poor history is worth less than a proven 99.9% one.
How do I claim SLA credit?
You usually open a support ticket with the dates and times of the downtime. The host checks its monitoring and applies account credit if the SLA target was missed.